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The ISO 9000 series range of standards address various structures of quality management and includes some of the industries widely recognised standards. The standards provide guidance and tools for all sectors in any field from manufacturing to distribution or service. Ensuring that their products and services consistently meet customer's demands and that quality is consistently enhanced.

What is ISO 9001?

ISO 9001 is a standard that outlines the requirements for a quality management system. It helps businesses and organisations to become more efficient and enhance profitability as well the customer satisfaction.

What is a quality management system?

Quality management system is a systematic approach of the organisation to manage its processes to clearly define and meet the requirements of its customers, Risk and stakeholders touched by its work.

ISO 9001 is focused on the concept of internal drive towards continual improvement. Its emphasis is on meeting the objectives of “quality” & “meeting customer requirements” from the organisations perspective by defining it as a process-based approach.

The ISO 9000:2015 standards are based on seven quality management principles that senior management can apply for organizational improvement:

Who is ISO 9001 for?

ISO 9001 is designed to suite organizations of all types, sizes and sectors.In fact, one of the key improvements of the newly revised ISO 9001:2015 was to make it more applicable and accessible to all types of enterprises. Smaller companies that do not have staff dedicated to quality can still enjoy the benefits of implementing the standard.

How it will benefit my business or organization?

  • Improved efficiency: ISO 9001 encourages the use of a process approach, which helps organizations identify and streamline their processes, eliminating inefficiencies and reducing waste. This can lead to cost savings and improved productivity.
  • Enhanced customer satisfaction: ISO 9001 places a strong emphasis on meeting customer requirements and continuously improving customer satisfaction. By implementing a quality management system, you can better understand customer needs, deliver consistent and high-quality products or services, and respond effectively to customer feedback or complaints. This can result in increased customer loyalty and positive word-of-mouth recommendations.
  • Increased competitiveness: ISO 9001 certification is recognised globally and can provide a competitive advantage in the marketplace. It demonstrates your commitment to quality and customer satisfaction, which can attract new customers and business opportunities. Many organisations, particularly larger companies or government agencies, may require suppliers to be ISO 9001 certified as a qualification for doing business.
  • Better decision-making: ISO 9001 promotes evidence-based decision making by encouraging the collection and analysis of data and information. This enables organizations to make informed decisions, identify areas for improvement, and monitor performance against objectives.
  • Continuous improvement culture: ISO 9001 fosters a culture of continual improvement within the organization. By regularly reviewing processes, setting objectives, and monitoring performance, you can identify areas for enhancement and implement changes to achieve better results over time.

ISO 9001: benefits

Increased employee engagement: Involving employees in the development and implementation of a quality management system can improve employee engagement and satisfaction. ISO 9001 encourages the engagement of people at all levels, recognizing their importance in achieving quality objectives. Engaged employees are more likely to contribute their best efforts, leading to improved performance and a positive work environment.

Regulatory compliance: ISO 9001 helps organizations ensure compliance with applicable laws, regulations, and industry standards. By implementing the standard's requirements, you can demonstrate your commitment to meeting legal obligations and industry best practices.

ISO Certification from Traibcert ensure to the client that products and services are safe, reliable and of superior quality. For business, they are strategic tools that reduce costs by minimizing waste and errors and increasing productivity. ISO Certification from Traibcert help companies assure clients on quality in the new markets, making it easy for having a levelled playing field and facilitate free and fair global trade.

Should I be certified to ISO 9001?

TRAIB CERT Audit assures the clients / stakeholders that you have implemented the standard in a professional manner and the products/ services rendered will meet their expectation, It also increases the trust on the prospective clients to start new ventures with your organisation.

Traibcert certification may be a requirement. For example, some governments or public bodies may only contact suppliers that have been certified to ISO 9001 by reputed organisation like traibcert.

How do I get started with ISO 9001:2015?

Key tips (This should be on one side)

  • 1 – Define your objectives. Why do you want to implement the standard?
  • Tip 2 – Ensure senior management is on board. It is crucial that everyone is supportive of the initiative and its objectives.
  • Tip 3 – Identify your organization’s key processes for meeting your objectives and customers’ needs. Within each of these processes, ensure you understand your customers’ requirements and can guarantee that these are met.
  • you need further guidance on implementation and certification immediately visit our website: and send us a detailed mail so we will help you to overcome the hurdles with our team of experts and carefully designed training programs.

Sector-specific applications of ISO 9001

ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. These include:

  • ISO/TS 29001 – Petroleum, petrochemical and natural gas industries
  • ISO 13485 – Medical devices
  • ISO/IEC 90003 – Software engineering
  • ISO 17582 – Electoral organizations at all levels of government
  • ISO 18091 - Local government

Certification Process

  • Preliminary audit (optional):
    TRAIBCERT’s experienced and highly-skilled auditors would listen to you and perform an initial assessment of the quality management system that is implemented. The audit focuses mainly on the areas of the system that needs further improvements inline with the ISO requirements, in order to achieve the goal of implementing the system. Once identifying and eradicating potential vulnerabilities in the management system, the actual audit in relation to the certification begins.
  • Certification audit:
    This phase is comprised of a stage 1 and stage 2 audit consists of detailed review where, TRAIBCERT’s auditors with expertise and vast knowledge on the industry sectors,assess your documentation and practical application of your qulaity management system to fulfill the certification requirements. We strive to reveal observations that can add value through reduced costs, increased efficiency, and decreased time to market.
  • Issue Certificate:
    Once our highly competent & qualified auditors who are experts in the sector, identifies that your QMS satisfies the requirements of ISO 9001-2015, we at TRAIBCERT a leading accredited certification body with expertise in Quality management system will Issue the ISO 9001-2015 certificate.
  • Surveillance audits:
    Annual surveillance of the ongoing optimization of your processes and quality management system would be carried out to ensure adherence of the system with that of the ISO standards.
  • Re-certification:
    Upon reaching 3 years from the date of issuance of certificate, the maximum validity of the certificate, we will provide full support to your organization towards the re-certification for the next term.