A latest standard of ISO 21001:2018 was released to meet the growing demand for meeting the demands of educational organization across the globe. Intended to be more specific in the terms used for education such as learner, curriculum, courses, learning outcomes, assessment, grades, etc . It cn be used as a separate management system standard and can also be aligned with many other management system standards (such as ISO 9001, ISO 45001, ISO 27001...) through the application of the high level structure. outlining the requirements for educational organizations. In addition, it also acknowledges that the consumers of education are actively involved in the process therefore rigorous communication can be maintained.

ISO released the standard of ISO 21001:2018 for educational organization defining the generic requirements with guidance for use, that is applicable to organisation of any size, whose purpose is to support the development of competence through coaching, studying or research, no matter the nature , size or technique of delivery. Educational organization management system EOMS establishes continual improvement and ensures conformity to the requirements of learners and other recipients providing a common management tool for organisations providing educational products and services proficient in meeting learner and other customer needs.

Certification towards the management system of an educational organization establishes credibility, ensuring better alignment of objectives and activities with policy and enabling the organization to enhance its social responsibility by offering comprehensive and impartial quality education. Reliable procedures and assessment tools based on EOMS requirements help the organizations to establish and increase effectiveness and efficiency and meet their organizational objectives.

EOMS ISO 21001:2018 certification leads to more bespoke learning and effective response to all pupils, in precise those with special tutoring needs and distance learners. It broadens the participation of interested parties and improves team enthusiasm and optimism. Risk management at the core improves the sustainable practices and costs saved as a effect of skilled and efficient use of resources. The organizations can synchronize international, regional, national and privately-owned standards within a global framework and stimulate excellence with innovation.

To whom does this standard apply

There is a vital and ongoing need for educational organisations to determine the degree to which they meet the needs of learners and other clients, in order to enhance their capacity to continue to do so.

ISO 21001:2018 standard focuses on the unique relationship between educational institutions, learners and other clients. Current educational processes are increasingly concentrating on co-creation, where the conventional customer-supplier relationship is refined into a collaborative collaboration. This norm will provide guidance on how to deliver quality in this demanding new environment.

Education varies from many other industries in that an effective education process maximises the chance for a learner to excel, although it cannot guarantee that outcome. The efforts and capacities of both the learner and the educational institution are essential to the success of the educational process. Learning requires the internalisation of ideas, processes and skills. The educational institution stimulates this internalisation and offers a structure, inputs, processes and learning tools for it to take place. However it is the commitment and potential of the learner that ultimately determines the performance of the educational process.

Who Developed ISO 21001

ISO 21001 was developed by an international cross-sectoral group of experts (WG 1) working under project committee ISO/PC 288, Educational organizations management systems – Requirements with guidance for use. Eighty-six experts from 39 national standardization bodies were involved in developing the standard, with the added participation of stakeholder organizations from various educational sectors.